Frequently Asked Questions
The decision to move into a new place—whether you’re looking for independent living, assisted living, or skilled nursing—is a big one. We understand, and we’re here to help. To that end, we’ve prepared a list of frequently asked questions to help you better understand the options we provide at Lutheran Life Villages.
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GENERAL QUESTIONS ABOUT LUTHERAN LIFE VILLAGES
Do I have to be Lutheran to live at Lutheran Life Villages?
Not at all. In fact, Lutheran Life Villages embraces all faiths and denominations. But in our community, Lutheran stands for quality Christian care. And while we are a diverse community of different faiths, we are still focused on maintaining that Christian ministry. To learn more about how our Christian philosophy affects our ministry and programs here at Lutheran Life Villages, click here.
What living options do you offer?
At Lutheran Life Villages, we pride ourselves on creating a place where people want to live, professionals want to work, and family and community members want to visit. We offer a full range of options and services, including independent living, assisted living, skilled nursing, memory care, rehabilitation, and respite care.
For people who prefer to stay in their current places of residence—whether it’s in their own homes, at Lutheran Life Villages, or in other retirement communities—but might need personal assistance with meal preparation, travel, or light housekeeping, we also offer Home Care.
Where are your campuses?
We currently have three campuses in northeast Indiana: two in Fort Wayne, and one in Kendallville. The Village at Pine Valley on the north side of Fort Wayne is a new state-of-the-art nursing and rehabilitation community. The Village at Anthony Boulevard on the south side of Fort Wayne, our largest campus, offers independent and assisted living, skilled-nursing care, and a variety of other services. The Village at Kendallville is a skilled-nursing and rehabilitation community.
Who owns Lutheran Life Villages?
Lutheran Life Villages is owned by 60 associated churches. In addition, Lutheran Life Villages is accountable to a board of directors, members of which are nominated by these churches. Our board members volunteer their time and talent to ensure that Lutheran Life Villages provides quality services and management. Lutheran Life Villages, formerly known as Lutheran Homes Inc., is celebrating 80 years of service.
What kinds of activities do you offer?
At Lutheran Life Villages, we’re focused on life, not just care. It’s all about a change in lifestyle for our residents, keeping people active physically, emotionally, intellectually, socially, and spiritually. In doing so, we’re helping them live the fullest life possible, wherever they fall in our care continuum. It’s just that simple.
Through our wellness strategy, intergenerational programming, and Christian-ministry focus, we’re embracing life at every level. Come see what makes us the premier retirement-living provider in northern Indiana.
Where can I find more information about your surveys, staffing, or quality of care?
Someone from our admissions team will be happy to answer any questions regarding our past regulatory surveys, staffing levels, or other specifics. You can also check out links to consumer information from our resources page.
What is a Continuing Care Retirement Community (CCRC)?
CCRCs offer all levels of care on the same campus to address residents’ changing needs. In addition to independent living, Lutheran Life Villages offers assisted living, skilled nursing, memory care, respite care, and rehabilitation.
How much does independent living cost at Lutheran Life Villages?
Independent living is very affordable at Lutheran Life Villages. We offer a wide variety of floor plans with corresponding monthly rates. One- and two-bedroom apartments range in size from 725 square feet to 1,541 square feet. Spacious apartments are also available. You can choose from three payment options—two with an advance deposit and a lower monthly rent, and one with straight rental and no advance deposit. If you’d like more information about our current rates, please call or email us.
If I choose one of the advance-deposit options, what happens to my deposit?
Your advance deposit stays with Lutheran Life Villages for as long as you live in your apartment home. Should you leave your apartment, the remainder of your advance deposit will be refunded to you or to your estate within 90 days.
Will I own my apartment home?
No. As a continuing-care retirement community, Lutheran Life Villages owns all the apartment homes on the campus. You trade the worries of home maintenance, property tax, utility bills, and other responsibilities associated with owning your own home for a carefree lifestyle with us.
What’s included in my rent?
Your rent includes a flexible monthly dining allowance for the Village Inn, all utilities (except telephone), routine maintenance, a 24-hour nursing emergency-response system, and satellite-television service. In addition, you can take advantage of transportation to grocery stores, transportation to resident outings and community programs, and wellness classes and programs by a certified wellness coordinator. Plus you’ll enjoy full access to our computer room (with free Internet access), library, gift shop, exercise and wellness area, workshop, recreation room, and Heritage Trail. Independent-living residents also receive priority access to assisted living, memory care, and skilled health and rehabilitation, if needed. See our communities page to learn about specific amenities offered at each campus. Independent-living residents also receive priority access to assisted living, memory care, and skilled health and rehabilitation, if needed.
Who’s eligible to become an independent-living resident at Lutheran Life Villages?
You or your spouse must be 55 years or better and financially able to meet the terms of the lease agreement. In addition, you must meet the guidelines for living independently (click here).
Is there a long waiting list?
Not necessarily. Lutheran Life Villages independent living does have a waiting list, but the length of your wait depends on the floor plan you choose. Because we have more of some floor plans than others, some people may be able to move in within a couple of months, while others may have to wait a little longer for the floor plan of their choice.
How will I know when it’s time to move to Lutheran Life Villages?
It will be time to move to Lutheran Life Villages when you want a maintenance-free lifestyle with exceptional amenities. It will be time when you want to live in a community where you can socialize effortlessly, but also enjoy privacy in your home when you desire it. Or, when you want to live well in an environment that was designed to keep your independence a priority, it will be time.
Still not sure? Keep this mind. We often hear people say, “I wish we’d moved in sooner!”
If you’d like to see our beautiful apartment homes, just email us or give us a call. We look forward to welcoming you to our community.
Can I bring personal items, including furniture, when I move in?
Of course! We encourage all our residents to bring items that will make them comfortable, including furniture. Please work with a member of our admissions team to ensure adequate space is available prior to scheduling a move.
What about pictures and framed art? Can I hang these on the walls?
Yes! We want you to add special touches to your room, including wall art. We’ll even help you move it and hang it. Our admissions team will contact a member of our maintenance team if you’d like some help.
What levels of care does your assisted-living community provide?
Our assisted-living community offers options ranging from wake-up calls and minimal assistance, to some assistance with bathing, dressing, and medications. All residents in assisted living receive three excellent meals per day in our full-service dining room. Please click here for more information regarding the assisted-living option at Lutheran Life Villages.
Who decides when I need to move to a different level of care at Lutheran Life Villages?
Our interdisciplinary team meets with all our residents and families on a quarterly basis to discuss changes in the resident’s care plan and to answer any questions. We also evaluate residents experiencing an acute change in condition as needed.
You offer a wide range of services. How do I know which are right for me?
We provide a free consultation for each of our potential clients and their families to see if our services match their needs. Our Home Care director visits clients in their residences to make health and safety recommendations. Should you decide on Home Care, we’ll create a customized care plan based on your needs and desires. With Lutheran Life Villages Home Care, the client controls how often we come, how many hours we stay, and what we do. We’re here to make life easier for one person—you. Contact us to set up an appointment.
How do you choose your caregivers, and what type of screening do you provide?
Lutheran Life Villages is committed to hiring caring, compassionate individuals of the highest caliber. Before our caregivers receive our stamp of approval, we conduct the most stringent background investigations possible, above and beyond state standards. This includes a criminal-background investigation (including fingerprints), a thorough reference check, and a comprehensive interview process.
What type of training do your caregivers undergo?
Lutheran Life Villages caregivers undergo intensive initial training during an orientation period. In addition, each caregiver receives extensive training in understanding Alzheimer’s and dementia, meal preparation (including special diets), and the aging process. This sort of in-depth training goes far above state standards and ensures that our caregivers have purposeful interactions with clients.
My mother is currently living in another organization’s assisted-living community, but she’s beginning to need more care than she can receive there. Can you help?
Absolutely. We provide the same kinds of services for people in assisted-living communities as we do for those living in their own homes. Whether it’s companion care for a senior with dementia, assistance with letter writing or other correspondence, or transportation above and beyond community shopping trips, our caregivers are ready to help with whatever our clients need—no matter where they live. Often, Home Care can make the difference between older adults staying put, at their current care levels, or moving to more intensive and expensive care options.
What makes your Home Care distinctive?
Lutheran Life Villages has been providing premier retirement-living services in northeast Indiana for 80 years. Our retirement-living communities are known throughout the area for their excellent, Christ-centered care. With Home Care, we’re bringing that proven retirement-living approach into people’s homes and providing them with the same level of quality, compassionate care.
What types of payment do you accept?
We accept private pay and insurance. We’ll work with your insurance company to secure any covered benefits you may have under your plan. Home Care is very affordable, especially when compared with more expensive care options.
How can I learn more?
REHABILITATION AND RESPITE CARE
Does Lutheran Life Villages provide respite care?
Yes. Lutheran Life Villages provides temporary respite care for up to 14 days. Please click here for more information about admitting your loved one to a Lutheran Life Villages community. Or give us a call. We’ll be happy to answer any other questions about respite care.
What items does my loved one need to bring for a rehabilitation stay?
Residents who plan to return to their own homes after they receive care should consider bringing at least five complete sets of clothing, along with personal items to add comfort to their room. Although we provide basic toiletries, residents with special preferences may bring in personal items from home. And be sure to include containers for dentures, glasses, and hearing aides if you use any of these devices.
At the same time, we ask that residents don’t bring large amounts of money, credit cards, jewelry, and other valuables. Lutheran Life Villages cannot be responsible for lost items during your stay.
What are your visiting hours?
There are no specific visiting hours in our communities. We encourage friends and family to visit at any time.
Are electric hospital beds available?
Yes. Our rehabilitation suites for residents receiving short-term services are furnished with electric beds for convenience and comfort.
Are private rooms available?
Yes. Private rooms are available on a first-come, first-served basis. Residents who demonstrate the ability to use personal funds or have a specific need may receive priority status.
Can we bring personal items, including furniture, when we move in?
Of course! We encourage all our residents to bring in items that will make them comfortable, including furniture. Please work with a member of our admissions team to ensure adequate space is available prior to scheduling a move.
What about pictures and framed art? Can we hang these on the walls?
Yes! We want you to add special touches to your room, including wall art. We’ll even help you move it and hang it. Our admissions team will contact a member of our maintenance team if you’d like their help.
I need help understanding my Medicare and insurance benefits. Do you have a staff member who can help?
Yes. A member of our admissions team will be happy to provide you with written information on Medicare and answer your benefit-related questions. Medicare may help pay for skilled-nursing care if you require it seven days a week, or skilled-therapy services at least five days a week, and your were formally admitted as an inpatient to a hospital for at least three consecutive days in the 30 days prior to admission to a Medicare-certified skilled-nursing facility.
Does your facility use agency staff?
No. Our philosophy is to avoid the use of contracted employees. Everyone you see at in our communities is employed, trained, and appreciated by Lutheran Life Villages.
How do I know if my mom or dad is ready for skilled-nursing care?
A member of our admissions team evaluates all potential residents before they move in. Residents exhibiting a need for 24-hour care are most likely to be accepted.
What legal documents should my dad or mom have in place before entering a nursing community?
Required documents include a power of attorney for finances and health care; a living will that expresses desires as a directive to the family; and current insurance information, including a nursing-home policy, Medicare cards, and Social Security card.
Can I bring my mom or dad home for the holidays?
Yes, depending on her or his specific needs. While residents may leave for special occasions for varying amounts of time, these visits may be limited based on a physician’s orders.